ERP Solutions Complementary Support for Life* Keep your nickels and dimes.
The "HOW’s" and "WHY’s"
ERP Solutions provides our clients with help that is otherwise billed by most consultants. Why? We know through experience this is what you are looking for in a trusted partner, someone who is willing to guarantee their work. This is what makes us different, highly successful and makes our clients happy.
1 – Is Support Really Complementary?
Yes. We could not say it if it were not true. When a client calls, emails or faxes a question we answer it with resolutions as fast as we can.
2 – Do I, or did I have to buy software from ERP Solutions?
No. We know that your investment in the software was expensive and may have been with someone else. But we’re here now to help and do a better job supporting you now.
3 – Is Support UNLIMITED?
No. There are instances where the problem is much greater than anyone expects. In those cases, we will advise you on alternatives.
4 – Are there ANY annual fees?
No. We designed this program to keep money in your pocket and reduce costly expenditures from the software publishers support plans (not to be confused with annual maintenance, renewal or assurance plans).
5 – When is Support Available?
United States, 7 days a week from 6 a.m. until 6 p.m. Pacific Standard Time. Wow!
6 – Where is ERP Solutions located?
In the United States. Click here for all office locations.
7 – What geographic areas do you service?
AMERICAS: United States including Hawaii, Alaska, Mexico, El Salvador. ASIA: China, Taiwan, Japan. Europe: England, Switzerland.
8 – Do we off-shore our Support?
No. Our team is in the United States.
9 – How do you become a client?
EASY! Call us at (888) 634-8500 x701 to discuss this in detail and we’ll get you signed up quickly and easily.

